About the Job:
Job Summary (30 HOURS PER WEEK OR MORE)
Responsible for the cleanliness of the public and guest areas of the hotel and restaurant.
Duties and Responsibilities General:
- Responsible for the cleaning of corridors, guest areas, service areas, and linen closets.
- Empty housekeepers' trash and linen bags.
- Deposits linen down the chute and carries trash to a dumpster.
- Vacuum corridors and/or guestrooms.
- Turns mattresses as directed by management.
- Stock supplies needed for linen closets.
- Vacuum public areas.
- Sweeps and mops service landings.
- Mops vending machine areas and keeps machines clean.
- Checks all public restrooms for cleanliness several times daily.
- Check each floor to make sure fire doors are open.
- Checks elevators for cleanliness.
- Cleans rooms when needed.
- Change bed linen daily.
- Vacuum carpeting.
- Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
- Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc).
- Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
- Make sure that the standard room set-up is complied with.
- Report immediately all damage found in a room.
- Report immediately all missing items in the room. Report immediately personal guest items found in vacant rooms.
- Notify the Housekeeping Supervisor of all rollaway or cribs in rooms for pick-up and storage.
- Take responsibility for the passkey and make sure it is turned in daily.
- Turn in immediately all "lost and found" items to the supervisor.
- Report immediately to the Housekeeping Supervisor:
- No luggage
- No service is needed.
- Sleep outs.
- Extra guests.
- Anything unusual.
- Shut off all lights, TVs, and air conditioners when leaving the room.
- Checks lights and changes bulbs.
- Maintains outside grounds daily.
- Assists in the unloading of deliveries and the proper storage of such.
- Maintenance of the marquee.
- Sorts linens for washer.
- Removes stains from badly soiled linen.
- Operates washers and dryers properly.
- Folds all linens to hotel standards.
- Washes banquet and kitchen laundry.
- Washes bedspreads, bed pads, and blankets per instructions.
- Keeps laundry area neat and clean.
- Checks daily for all banquet and restaurant linen needs.
- Handles all laundry chemical products properly and advises the Housekeeper of inventory levels.
- Assists other Housekeepers in other areas when laundry is slow or work is caught up.
- Performs any other duties as assigned by supervisors.
- Adheres to all company policies & procedures & brand standards.